Imprint, Terms and Conditions

Responsible for and
HeyLama GmbH

Represented by:
Managing Directors: Sherzod Abdujabborov, Daniel Borufka

Contact information:
C/O Antler Innovation GmbH,
Novalisstraße 10
10115 Berlin


Company registration details:
HRB 232821 B
Headquartered in Berlin

Welcome to Heylama!

These terms and conditions outline the rules and regulations for the use of HeyLama GmbH's Website, located at and Web app, located at

By accessing this website we assume you accept these terms and conditions whether you are a visitor (browsing the website or our blog) or user (registered an account). Please do not continue to use HeyLama if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "User", including “Tutor” or “Student”, "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Users and ourselves. “Website” or “Site” refers to the websites located at the URLs mentioned above. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.


We employ the use of cookies to ensure a smooth user experience for you, as well as, improve our services. By accessing HeyLama, you agreed to use cookies in agreement with the HeyLama GmbH's Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website.


Unless otherwise stated, HeyLama GmbH and/or its licensors own the intellectual property rights for all material, including content, text, images, software, audio and video files, and documentation on HeyLama. All intellectual property rights are reserved. You may access this from HeyLama for your own personal use subject to restrictions set in these terms and conditions. Such aforementioned materials are protected under international copyright, trademark and other intellectual property laws. You may not post, distribute, sublicense, translate or reproduce in any way any copyrighted materials, trademarks or other proprietary information without the prior explicit consent of HeyLama.

You must not:

  • Republish material from HeyLama unless you are the user who created this content. For example, if you are a tutor who created a lesson, you are authorized to use that content in any way you deem fit.
  • Sell, rent or sub-license material from HeyLama unless you are the user who created this content. For example, if you are a tutor who created a lesson, you are authorized to use that content in any way you deem fit.
  • Reproduce, duplicate or copy material from HeyLama unless you are the user who created this content. For example, if you are a tutor who created a lesson, you are authorized to use that content in any way you deem fit.
  • Redistribute content from HeyLama unless you are the user who created this content. For example, if you are a tutor who created a lesson, you are authorized to use that content in any way you deem fit.

This Agreement shall begin on the date you first visit our website or create an account.

HeyLama provides you with a non-transferable, non-exclusive, limited right to access, use and display the content of this Website, provided that you comply with this Agreement and the Terms as set out in full. The materials of this Website are provided to you only for your private, non-commercial use. Certain services of this Website are available only to registered users of HeyLama.

Parts of this website offer an opportunity for users to create Content such as lesson notes or templates. This Content is only visible to the user who created it and anyone he wants to share it with such as his students. HeyLama GmbH does not filter, edit, publish or review this Content prior to their presence on the website. This Content does not reflect the views and opinions of HeyLama GmbH, its agents and/or affiliates. This content reflects the views and opinions of the person who created it. To the extent permitted by applicable laws, HeyLama GmbH shall not be liable for the Content or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Content on this website.

HeyLama GmbH reserves the right to monitor all Content and to remove any Content which can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You hereby grant HeyLama GmbH a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Content in any and all forms, formats, or media.

Hyperlinking to our Content

In general, you are authorized to link to our home page, to blog posts, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions. Furthermore, HeyLama reserves the right to modify, suspend or discontinue the Website at any time.

Removal of links or content from our website

If you find any link or content on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links or content but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Language courses

As part of our mission to help language learners achieve their goals, Heylama offers language courses taught by professional teachers. Language courses are organize according to the CEFR framework. Please note that we do not provide any formal certification or testing services.

We preserve the right to modify or cancel courses. Modification can include, but not limited to changing when the course is offered, delaying the start of the course, not launching the course, substituting teachers, canceling the course completely.

If we cancel the course on our end and you don't want to attend any other course that's available to you, we'll fully refund your fees.

Language course cancellation policy

First of all, we're committed to ensuring your satisfaction as our student and will do our best to find the right solution to your problems ❤️.
Please understand that short-notice cancellations disrupt our course plans and we still have to pay the teacher's time.
If you withdraw from any course no later than 10 days before the course begins, you get 100% refund. However, if it's less than 10 days, no fees can be refunded. You have to communicate your wish to cancel to Heylama in writing via email.
Bundled courses are considered as a single course. You won't be able to ask for refund after completing a part of the course.
You can postpone private 1 on 1 lessons by getting in touch with your teacher no later than 24 hours prior to the lesson. If it's less than 24 hours, your lesson can be postponed and no refund can be offered.
Sometimes when you advance from course to course, you'll get a new teacher. Such a substitution is not a reason for cancellation. This applies to all type of courses & lessons.


If any portion of this Agreement is deemed unlawful, void or unenforceable by any arbitrator or court of competent jurisdiction, this Agreement as a whole shall not be deemed unlawful, void or unenforceable, but only that portion of this Agreement that is unlawful, void or unenforceable shall be stricken from this Agreement.

You agree that if HeyLama does not exercise or enforce any legal right or remedy which is contained in the Agreement (or which HeyLama has the benefit of under any applicable law), this will not be taken to be a formal waiver of HeyLama’s rights and that those rights or remedies will still be available to HeyLama.

All covenants, agreements, representations and warranties made in this Agreement shall survive your acceptance of this Agreement and the termination of this Agreement.

This Agreement represents the entire understanding and agreement between you and HeyLama regarding the subject matter of the same, and supersedes all other previous agreements.

If you have any questions about this policy statement, or about any of HeyLama’s other policies and practices, please contact us on the contact details laid out on and related services are, if not otherwise specifically mentioned, supplied by:

HeyLama GmbH

℅ Antler Innovation GmbH

Novalisstr. 10, 10115 Berlin, Germany